Wednesday, February 17, 2010

Practicum - Day 6

Today was my final day working with housekeeping. I worked with a completely different supervisor again today and, like the previous two days, it was pretty much exactly the same. She said she fell a week ago and was having back problems so half way through we had to take a break. During the break, she showed me the computer system and how to use it. Being a housekeeper (especially a supervisor) involves a lot of walking between the different floors; they are on their feet all day. It doesn't seem like something I would ever really be interested in doing. Next week I think I begin working behind the front desk.

Today's completed hours: 2
Fake hours completed: 1
Hours left to complete: 21

Tuesday, February 16, 2010

Practicum - Day 5

Today was very similar to yesterday. Except that the supervisor I shadowed today was a bit more... eccentric? We went from room to room after they had been cleaned to inspect the different rooms. Instead of inspecting them by myself, we did it together and kind of created a system to inspect the rooms. It went by pretty fast and I've learned a lot about the behind the scenes work as I mentioned yesterday.

Today's completed hours: 2
Fake hours completed: 1
Hours left to complete: 24

Monday, February 15, 2010

Practicum - Day 4

Today, I began working with house keeping. I shadowed one of the supervisors mostly. We would go from room to room checking to make sure the housekeepers did what they were supposed to. Each room should be cleaned in less than 30 minutes they said. It was very interesting to get to see the behind-the-scenes work of hotels. I even got to watch someone clean a room. The precision, dexterity, and skill were pretty incredible. After that, the supervisor took me around the hotel and showed me the different suites (the Uga Suite) and all of the little cool things that many people don't get to see. There were times when she would even let me inspect the room by myself. A little over halfway into it, though, there was a VIP emergency. The Vice President of Uganda was staying in the Georgia Center so the supervisors and the housekeeping manager were checking his suite to make sure it was better than best. It was pretty interesting but I'm not sure I would want to do it for a living.

Today's completed hours: 2
Fake hours completed: 1
Hours left to complete: 27

Tuesday, February 9, 2010

Practicum - Day 3

Today was my last day working with Guest Services. My supervisor gave me more information about the job and even provided me with a job description. It was very similar to my first day at the Georgia Center in that I would help people with their luggage and greet them at the door. It was raining so we also had umbrellas in hand to meet guests at their cars if necessary. I enjoyed working with guest services. My supervisor told me that I would either be working at the desk or with cleaning next so we will see what happens. (In all actuality, my supervisor let me go two hours early because it was completely dead. I only worked a total of ten hours but he said it would count it was 15. Score!)

Today's completed hours: 2
Fake completed hours: 5
Hours left to complete: 30

Sunday, February 7, 2010

Practicum - Day 2

Today was very similar to my first day at the Georgia Center. Since it was a Sunday night there was only one person scheduled to work and he was not expecting my arrival. There was a lot of time spent waiting for something to happen. Occasionally, there would be someone wanting to be picked up/dropped off and my coworker would tend to them while I manned the desk. Alone. I was apprehensive at first but then I realized I would rather be at the desk then driving a large van around. Plus, I was trusted to be left alone so I felt like I could manage. I answered a few phone calls and chatted with waiting clientele but nothing too spectacular. Towards the end of my shift, I took out the recycling, vacuumed, and learned how to polish a cart. All in all it was a pretty relaxing shift.

Today's completed hours: 4
Hours left to complete: 37

Wednesday, February 3, 2010

Practicum - Day 1

I began my practicum today at the Georgia Center. For this part of the practicum I am working within Guest Services as a bellboy. It went pretty smoothly. I shadowed one of the current bellboys to get a feel for everything. Guest services is the first thing people see when they arrive at the Georgia Center and the last thing they see when they leave so it is imperative to make a good impression. One minor bad experience with Guest Services could prevent a client from ever returning even if everything went right during the stay. Basically what my job entailed was greeting people, offering to take any luggage to their rooms, answering any questions, and showing them to their destination if need be. Since the Georgia Center also offers a shuttle, we would be the ones to drive the vans to transport any guests staying at the hotel. Everyone was very friendly and answered any questions I asked. The whole atmosphere was very laid-back.

Today's completed hours: 4
Hours left to complete: 41

Tuesday, February 2, 2010

Many Blogs and BEP

For two of my classes this semester (both within my major) I have to write blogs. One class is about event planning and the vibe I got was that the blog was a way to professionally bitch and complain about the people I will be working with. The other class involves me gaining 45 hours of volunteer work within a leisure service agency and I will have to blog about the activities I perform. I will probably have to reread both assignment descriptions before I begin (aka tomorrow) so I don't end up failing such lame assignments.

In other news, yesterday I won two tickets to meet the Black Eyed Peas this Thursday then see them in concert. Ludicris and LMFAO are opening so I'm pretty excited. I'm taking my boyfriend, Matt, and he was a little beyond excited as well. The whole story is pretty interesting. Matt was going to buy me tickets to see them for my birthday but we decided against it because the concert was in Atlanta and I didn't want to miss class so I would literally just be going to Atlanta for the concert. Prior to all this I entered into a sweepstakes online through a radio station to win a pair of tickets. I tried once but was denied because I wasn't 21 yet but the day after my birthday I entered (completely forgot until now) and apparently won. The guy called me Monday while I was in class so immediately after I listened to the voice mail. I'll admit I might have let out a small scream and then proceeded to hyperventilate. Needless to say, I canceled everything for Thursday and will not be attending class on Friday. I'm going to meet Fergie. NBD.