I began my practicum today at the Georgia Center. For this part of the practicum I am working within Guest Services as a bellboy. It went pretty smoothly. I shadowed one of the current bellboys to get a feel for everything. Guest services is the first thing people see when they arrive at the Georgia Center and the last thing they see when they leave so it is imperative to make a good impression. One minor bad experience with Guest Services could prevent a client from ever returning even if everything went right during the stay. Basically what my job entailed was greeting people, offering to take any luggage to their rooms, answering any questions, and showing them to their destination if need be. Since the Georgia Center also offers a shuttle, we would be the ones to drive the vans to transport any guests staying at the hotel. Everyone was very friendly and answered any questions I asked. The whole atmosphere was very laid-back.
Today's completed hours: 4
Hours left to complete: 41
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment