Today was my second day working at the front desk. I continued to shadow my supervisor as she checked in people. All workers were also given the task of stuffing key envelopes with coupons so I mostly worked on that during any down time. I also began answering the phone today. I was really nervous at first but I quickly caught on. I didn't know the answer to any of the questions asked but it was still helpful to have someone answer the phones during high traffic times. Also, 20-30 minutes after a guest checks in, the front desk will send out a courtesy call to make sure everything is alright with the room. I was also nervous to do this at first but after the first one or two I got the hang of it.
Today's completed hours: 4
Hours left to complete: 13
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